Provides leadership and operational support for the Hartford Hospital Trauma Program’s (TP) development, implementation, and assessment to ensure an organized, effective, and efficient quality-focused, approach to providing high-quality trauma care. Provides multiple services to include: the coordination of TP initiatives between Trauma Program leaders, faculty, and HHC facilities; this includes clinical, educational, and research initiative collaboration and information sharing as relevant. The continuum of involvement spans departmental, inter-hospital, system, community, state, and national interventions. Reports to the Department of Surgery Administrative Director with a substantial dyad of accountability to the Trauma Program Medical Director. This role involves frequent interaction and collaboration with a variety of stakeholders across the HHC System and non-HHC facilities at a variety of professional and clinical levels with an emphasis on high-quality customer service.
- Promotes and operationalizes the goals and objectives of the trauma program to achieve its strategic vision for an integrated system. Establishes collaborative partnerships with all relevant parties characterized by vision, leadership and communication. Oversees and manages Trauma Quality Performance Team consisting of a Performance Improvement Nurse, Trauma Registrars, and Injury Prevention Coordinator. Actively engages and acts as a Departmental Representative/ collaborator with all Hartford Hospital Injury Prevention Center Initiatives and the CCMC IPC Leadership. Requires a “High touch” interaction of the trauma service’s patients with follow-up
- Champions and leads proactively quality performance improvement/evaluation and patient safety efforts that ensures compliance with hospital/department rules and regulations, policies and procedures. Collaborates with other Quality and Safety colleagues/ programs to include at the Facility and System level. Coordinates, and manages standing TP meetings, M&Ms, and multi-disciplinary M&M and PIP meetings.
- Provides leadership in the design and implementation of a systematic process for monitoring, evaluating and improving the quality and effectiveness of trauma patient care. Responsible for bringing quality of care issues from identification to closure to insure quality patient care and loop closure. This process includes data abstraction and verification, query design, statistical analysis, trending and reporting, in order to develop data sets into useful information to develop strategies for achieving improved outcomes.
- Collaborates with and/or supervises appropriate personnel to implement, maintain and administer quality trauma databases and files according to QA protocols, HIPPA standards, legal/risk management laws. Responsible for review and reporting of data to appropriate staff members, and regulatory agencies and a national trauma registry to ensure accurate risk-adjusted benchmarking.
- In collaboration with system participants, develops and implements outcome standards, credentialing standards, policies and procedures and clinical and system process pathways. Provides required feedback to team members in quality improvement committees, health care teams and work group meetings. Works collaboratively with managers, educators, staff and affiliated institutions to coordinate quality improvement and development efforts system wide...
- Facilitates problem solving throughout the continuum of care with focus on cost awareness and concern for cost position in system activities. Participates in Root Cause Analysis (RCA) as relevant/ appropriate.
- Uses methods of scientific inquiry to investigate patient care processes and outcomes. Fosters development and implementation of research initiatives. Assists in the development of grant proposals. Integrates research findings into practice. Presents and publishes research results to the professional community.
- Participates in legislative and professional forums related to trauma/surgery care in order to influence public policy, and to advocate for the needs of patients. Coordinates and collaborates on educational activities in a high performance culture that emphasizes empowerment, quality, effectiveness and standards in order to achieve the mission of the healthcare system.
- Delivers continuous quality improvement development initiatives for providers and staff to forward the mission of the department. Collaborates, develops and supports risk prevention and peer review policy.
- Identifies and participates in areas for allied health and community education and prevention programs. Active participant and collaborator with the CCMC Injury Prevention Center
- BS in Nursing required. Master’s Degree in Nursing or related field, or evidence of pursuing on a continuing basis with degree completion within 2 years of job acceptance.
- Registered Nurse, Licensed in Connecticut.
- Minimum Five (5) years of clinical experience in required area such trauma care, emergency care, critical care and surgery.
- Experience in managing a healthcare related quality and safety program that includes: quality management, peer review and program development.
- Healthcare Quality and Safety related advanced training or Certificate(s) preferred
- Minimum of 2 years documented experience leading and building a multi-disciplinary performance improvement team and program with demonstrated successful outcomes.
- Evidence of past Scientific Journal Peer-Reviewed Publication preferred.